1. Integrated Management of Orders, Sales, and Customer Support
Daily order data, customer email and LINE communications, and shipping status are consolidated into a single management screen, eliminating manual transcription errors and missed checks.
- Order-by-order processing time ledger and status management
- Unified search of customer emails and LINE messages, with reply draft creation
- Real-time display of delivery status via integration with shipping carrier APIs
- Fraud order detection, prevention of postal code overwrites in the cart, and invoice PDF issuance